All sales are final. In the unlikely event there is an error or mistake with your order, we will quickly make it right. Simply Contact Us and let us know what doesn't look right.
If you ever have a warranty issue to pursue with the manufacturer, please contact the Rusoh, Inc. Customer Service Team directly.
We ship to any address in the Continental United States. Regulations for fire extinguisher sales prevent us from shipping internationally.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Some items have yet to be rounded up.
We strive to reduce shipping cost and times for our customers but in some cases, shipping can take up to 2 weeks or slightly longer due to factors beyond our control. Please Contact Us if your package doesn't arrive within 3 weeks.